Frequently Asked Questions

Do you ship internationally?

Yes, absolutely. You can add the items to your cart and begin checkout and shipping rates will be shown in step 4. Alternatively, you can email us a list of items and your shipping address and we’re happy to go over shipping options with you. Please note that shipping fees do not include any possible duties, taxes, VAT, brokerage fees, etc.

What payment options do you accept? Are all prices in USD?

Amazon Pay, Paypal. all major credit cards, bank/wire transfers, and checks are all accepted. All prices listed on our site are in US Dollars.

Can I pay via Paypal without a Paypal account?

Yes, absolutely. Paypal will allow you to fund the purchase via a major credit card or your bank details.

Can I purchase a gift certificate?

We currently don’t have physical gift cards to mail out, however if you create an account online for someone and we’re happy to put credit into their account. Credits will never expire but please contact us for full details.

What type of box does the order come in?

We can ship in plain brown/white boxes, or a box with our logo on it. If you have a special request please let us know in the order comments during checkout or send us an email and we’re happy to accommodate.

If I’m buying in bulk can I get a discount?

Absolutely. Please call or email us with the item(s) and quantities that you would like.

How long does it take to ship an order?

We process most (95+%) orders within 1 business day, Monday-Friday.

How often do you email your subscriber list?

Currently only 3-4 times a year, often before sales so be sure to sign up.

Can I return something I ordered?

Please review our return policy for full details.